Lifetime Warranty Coverage

The same promise, without the clock. For as long as you own your LovEmbrace piece, we'll stand behind it.

This warranty covers:

• Fading or discoloration of the finish
• Tarnishing under normal wear
• Stones loosening or falling from their setting
• Clasps, chains and fittings failing through everyday use

Contact our support team with your order number and a photo, and we'll replace your piece.

This covers normal wear. It doesn't cover loss, theft, or damage from an accident or deliberate misuse. It's offered in addition to your statutory rights, which it never replaces or limits.

1-Year Warranty Coverage

Every LovEmbrace piece is made to last. If yours doesn't, we'll put it right.

For a full year from delivery, this warranty covers:

• Fading or discoloration of the finish
• Tarnishing under normal wear
• Stones loosening or falling from their setting
• Clasps, chains and fittings failing through everyday use

If any of these happen, contact our support team with your order number and a photo, and we'll replace your piece. No arguing over whether it counts.

This covers normal wear. It doesn't cover loss, theft, or damage from an accident or deliberate misuse. It's offered in addition to your statutory rights, which it never replaces or limits.